Contact Information
Get advice from one of our specialist teams, follow us on social media or visit us in person.
General enquiries
Phone: +64 4 916 2426
Fax: +64 4 914 0433
Email: info@epa.govt.nz
Head Office
Physical address
Level 10
Grant Thornton House
215 Lambton Quay
Wellington 6011
New Zealand
Postal address
Private Bag 63002
Wellington
6140
New Zealand
Social media channels
Check us out on:
Website enquiries
If you spot a problem or can't find what you're looking for on our website, please get in touch.
Email: webmaster@epa.govt.nz
Career enquiries
Get in touch with our careers team with any questions about your job application or our vacancies.
Email: recruit@epa.govt.nz
Official Information Act
Read our Official Information Act (OIA) responses and requests, and our OIA process.
Media enquiries
Email: media@epa.govt.nz
NZ Relay Service
The New Zealand Relay Service allows people who are deaf, hard-of-hearing, deaf-blind, or speech-impaired to place calls to standard telephone users via keyboard or assistive device. It also provides for video calls.
Te Hautū
Whakapā mai.
Contact Kaupapa Kura Taiao, our Māori Policy and Operations group, for advice about engaging with Māori.
Email: maori@epa.govt.nz
Industry areas
Hazardous Substances
For all technical queries on hazardous substance applications and compliance:
Freephone (within New Zealand): 0800 429 7827 (0800 HAZSUBS)
Email: hazardous.substances@epa.govt.nz
Applications: HSapplications@epa.govt.nz
Compliance: HScompliance@epa.govt.nz
Explosives: explosives@epa.govt.nz
Hazardous substance incidents: HSincidents@epa.govt.nz
Hazardous waste: importexport@epa.govt.nz
Ozone-depleting substances: ozone@epa.govt.nz
Asbestos-containing products: asbestos@epa.govt.nz
New Organisms
We recommend you talk to us as early as possible if you're making an application. We can help you pinpoint the scientific, technical and risk management issues you will need to address.
Email: neworganisms@epa.govt.nz
Phone: +64 4 474 5591
Facsimile: +64 4 914 0433
Emissions Trading Scheme
You can get in touch with us with any question about emissions trading, including the Scheme and the Register.
Freephone (within New Zealand): 0800 CLIMATE (0800 254 628)
Phone from overseas: +64 3 962 2708
Facsimile: +64 4 978 3661
Emissions Trading Register: info@emissionsregister.govt.nz
ETS participants: emissionstrading@epa.govt.nz
ETS industrial allocations: etsallocations@epa.govt.nz
Resource Management Act proposals
Get in touch with Nationally Significant Proposals team.
Email: rminfo@epa.govt.nz
EEZ Marine Activities
Get in touch if you have any questions about undertaking activities in the Exclusive Economic Zone or Continental Shelf.
Freephone (within New Zealand): 0800 208 338
Phone from overseas: +64 4 916 2426
Email: eez.info@epa.govt.nz
To report spills of harmful substances in New Zealand marine waters beyond 12 nautical miles from shore:
Phone: 0508 472 269
Email (monitored during business hours): marinespill@epa.govt.nz